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- Jan 1, 1970
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WP9 takes abut 3 minutes just to open and then when open you can't open up a document. No error message. Running Windows 2000 WP9 SP4. Please Please Help
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WP9 documents won't open
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Are you connected to a network and printing to a network printer? If so, you may have a problem when opening WordPerfect and when opening documents and printing. When opening WordPerfect in Windows 2000 with a network printer selected as a default, you may have a problem with the program trying to locate the default printer. Eventually you will be able to enter WordPerfect but you will have problems pulling up documents or printing.
You may want to setup a printer that is local and assign it to the TCP/IP address of your JetDirect box or card if you are printing to one. Windows 2000 tends to have a difficult time sometimes seeing a printer that is shared on a network through a JetDirect box. I have found that by setting the printer up local and telling it the address of the JetDirect box, the printing problems go away. A good indication that you have a problem with it finding the printer in Windows 2000 is when the speed of the machine seems to be a problem. If you go into the printer panel you will see Windows 2000 trying to locate the printer. If it doesn't say that the printer is available then you may want to try assigning the printer as I suggested.
I hope this helps!
You may want to setup a printer that is local and assign it to the TCP/IP address of your JetDirect box or card if you are printing to one. Windows 2000 tends to have a difficult time sometimes seeing a printer that is shared on a network through a JetDirect box. I have found that by setting the printer up local and telling it the address of the JetDirect box, the printing problems go away. A good indication that you have a problem with it finding the printer in Windows 2000 is when the speed of the machine seems to be a problem. If you go into the printer panel you will see Windows 2000 trying to locate the printer. If it doesn't say that the printer is available then you may want to try assigning the printer as I suggested.
I hope this helps!
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