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WP10 freezes when trying to print from screen only

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asaptype

Technical User
Nov 24, 2002
1
US
Working in Windows XP with Wordperfect 10, I installed all the patches. When trying to print from the screen, Wordperfect becomes non-responsive and I have to "end task". If I print from the file, it is fine. My work requires me to constantly print from the screen, so I have to fix this somehow. Also, I put the printserver100 in the start menu folder, didn't help. Any help would be appreciated.
 
I was having the same issue. I found this fix at
It seems to be a problem with people who have one of the new versions of MS Office installed.

Here is the link to the Corel Fix:

It references a Microsoft doc:

Basically
1) Run msconfig
2) go to the startup tab then find CTFMON.exe and uncheck it.
3)Click okay and reboot.

Worked great for me and hopes this helps. :)
 
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