Would Like All Call Appearances to ring

[prflash]

Hi All,

How can I get all 4 call appearances to ring continously on individual phones. If a caller is on a call the second or third appearances gives half a ring then just flashed. The customer would liek it to continously ring if possible.

Thanks

Prflash

 

[kurthansen]

If you have 4.1 you can uncheck the Abbreviated ring under telephony tab under the user.

Abbreviated Ring: Default = On, Software level = 4.1+.
This option controls the type of alerting ring given for additional appearance calls when a call is already connected. When on, additional calls alert with a single short ring. When off, additional calls alert will normal ringing. The audible alert is still subject to ring delay settings if enabled.

 

[prflash]

So I dont have that option on a 3.2 (59). Oh well.

prflash

 

[jamie77]

Tell them they can do it on 4.1 and charge them for the s/w upgrade!!

that is providing the unit will take it!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

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