Working with Sequential Hunt Groups

[sbankscharles]

I have a sequential group setup with three extensions. If one of these users forwards their phone, when the call flow goes to that extension calls will always be forwarded to that number.

Is there a way NOT to have calls from a Hunt Group forwarded? I have never come up against this situation so maybe I'm missing something.

Thanks
Charles

 

[Magixman]

Make sure that the user does not have forward Hunt Groups calls checked.

 

[tweekie]

I have a sequential group setup with three extensions. If one of these users forwards their phone, when the call flow goes to that extension calls will always be forwarded to that number.

Is there a way NOT to have calls from a Hunt Group forwarded? I have never come up against this situation so maybe I'm missing something.

Thanks
Charles

On which system ? If IP office , uncheck Forward Hunt Group Calls in User's Forwarding Tab.

 

[sbankscharles]

On which system ? If IP office , uncheck Forward Hunt Group Calls in User's Forwarding Tab.

Yes, IP Office (sorry). I knew I must have missed something! Thanks.