Hello,
I am using the stock basic workgroups on my shoretel system. I am about to roll this out to several small locations, all for the same company that I work for. there will be 12 or so workgroups. My concern is with the reporting, has anyone used additional software to give different access based on login name? The workgroups will have different supervisors, and each will be responsible for their people. I don't want them to see each others data, and ideally they wouldn't have to enter in the workgroup ext# each time they wanted to run a report. Any one do something like this?
Pete
I am using the stock basic workgroups on my shoretel system. I am about to roll this out to several small locations, all for the same company that I work for. there will be 12 or so workgroups. My concern is with the reporting, has anyone used additional software to give different access based on login name? The workgroups will have different supervisors, and each will be responsible for their people. I don't want them to see each others data, and ideally they wouldn't have to enter in the workgroup ext# each time they wanted to run a report. Any one do something like this?
Pete