Please I need the help of any one that has implemented WFO with IP office and IPOCC.
After installation, i checked all component logs to see if they are functional.
TAPI Adapter is running perfectly as it has acquired all extensions on IPO but IPOCC Adapter is not connecting.
Does anyone know how i can get the IPOCC Adapter to be functional?
Or since TAPI Adapter is working, will IPO connection be enough alone?
Thanks.
After installation, i checked all component logs to see if they are functional.
TAPI Adapter is running perfectly as it has acquired all extensions on IPO but IPOCC Adapter is not connecting.
Does anyone know how i can get the IPOCC Adapter to be functional?
Or since TAPI Adapter is working, will IPO connection be enough alone?
Thanks.