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WorkCentre 3550 jamming

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Bgarret

Bgarret

IS-IT--Management
Apr 15, 2002
78
US
When printing the printer will automatically take the paper in and try to print double side. The 2 sided feature is turned off. There is also no image on the paper when I clear the Jam.. I'm leaning toward a new Drum.. Looking for ideas from anyone before I pull the trigger:

Machine has 69,000 page count. (Nothing has been done to this point, besides changing toners.

Upgraded to current firmware

Cleared memory

Thanks

 
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