Work Flow Agent

[hanreb]

I have assigned a item handler step to a workflow agent.

But sometimes I get the following message and the category is not updated with the value that I have configured with.

Below is the failure message thta I get as an email.

The workflow step (Employee Update Category) which the workflow agent performed the "item handling" operation for you (assignee) has failed.


Could you let me know how to prevent this ??

Thanks,
sunu

 

[appnair]

Several things.The agent runs as a impersonated user.Will this user be able to do it manually.To test it run it manually.You have to eliminate or try to track down what the code is doing methodically and most of the times if the user is 'Admin' then things work form there you can trouble shoot

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937

Certified OT Developer and probably certfiable