Work-Around for "All Ring" Calling Group flowing to VM 1

[tdaugirdas]

By accident and using one of merlinman's old tricks - I found a way to make an "All Ring" calling group flow to Voice Mail after a set number of rings. In my case, I had a 3 extension Sales Group that wanted all their phones to ring simultaneously and go to voicemail after 5 rings if noone was available to take the call. The Sales Group was set as "autologin", "all ring". I added an analog port to the calling group with a loop-back to an empty line port. I set up a memberless overflow calling group 790 with no members and added the loop-backed line trunk to it. I set 790 to overflow 770 (The voicemail calling group)with number-based at 99 and time-based at 18 seconds. [There is also a regular VM overflow group 791 overflowing to 770]. I then decided to point 790 to AA2 in voice mail - because I could give a unique announcement that way for "sales" that differed from the AA1 message. I set the only AA2 option to be "leave a message in general mailbox2" and made the owner one of the sales group's members. IT WORKS!

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[Pepperz]

Nice job !

Pepperzgm at gmail dotte comm