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Word merge link to CRM does not work

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ffarah

ffarah

Technical User
Mar 5, 2008
26
CA
I have created my merge template, but I dont seem to be able to get the merge info to flow throw to my document. If I select the option to merge «AddressBlock» for example nothing comes through. I can get it to merge when I use the option «pers_firstname» but even that does not work consistantly.
Any suggestions?
thanks
frank
 
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