Word hangs when starting Outline (automatic numbered lists)

[paulexander]

One of my users needs to frequently create Outlined docs. Whenever she starts a numbered list, the Automatic numbered Lists feature kicks in , and word appears to stall or hang for several minutes (I timed it at about 2.5 minutes once).

If I turn off Automatic Numbered Lists, the problem goes away. However, she needs this feature, and I would like to repair it, not disable it.

So far, I have the following, to no avail:
- Removed normal.dot, and restarted Word to recreate
- Run Office repair from Add/Remove Programs
- Turned off Automatic Numbered lists and Automatic Bulleted lists, and then turned it back on.
- Opened "Bullets and Numbering" and clicked "Reset" to set the styles back to the defaults
- Installed all Office updates

I have searched all other Microsoft support forums and Technet, and cannot seem to find this one.

Does anyone have any ideas for me?
Thanks

 

[fumei]

Do you have any other applications that may be sticking their nose in via add-ins?

faq219-2884

Gerry
My paintings and sculpture

 

[tf1]

This may be a corruption of the information stored in the Word DataKey. Try deleting the Word DataKey which be regenerated automaticvally when you restart WOrd:

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data


But the best solution wold be to use styles which Shauna Kelly's FAQ explains in very clearly:

http://www.shaunakelly.com/word/numbering/OutlineNumbering.html)

Regards: tf1

 

[paulexander]

These are good places to look. Thanks