Word closes when replying to outlook

[alanterrill]

On two new machines running XP SP2, Office Xp SP3, I have the following symptoms:
Word is left minimised on the toolbar, Outlook receives an e-mail -the user replies to the e-mail, and on hitting "Send", Word closes without an error message.
The only reference to this behaviour I can find to this is 555169 which talks about removing Handwriting recognition. However, this has no effect. Any ideas?

 

[tf1]

Have you actually uninstalled the Handwriting Recognition? This is the usual reason for Word closing unexpectedly from the Task Bar.



Regards: tf1