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word 97

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coops

Technical User
Apr 19, 2000
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we are using win2k with metafram 1.8 sp2, office 97 installed fine but a few users have noticed that the tools menu is missing from the menu bar in word 97. I know this isn't a permissions problem as i also have this problem and i have admin rights. any ideas why some people can see the tools menu and some can't. cheers.

[sig][/sig]
 
Coops,

Sounds as thpugh you need to import the word.adm profile in to policy editor, and then grant rights to your users group.


Paul [sig][/sig]
 
Coops,

Sounds as though you need to import the word.adm profile in to policy editor, and then grant rights to your users group.


Paul [sig][/sig]
 
Check what paul says first, but you could have a macro virus. Is the normal.dot file on the server? On a PC that is experiencing this problem, close Word and find the normal.dot file(s) on the C:\ and rename it (them) to normal.old.

If this fixes the problem, it's a macro virus. Just have everybody do it at once. Do it for people who are out of the office too, or it will just start all over again. [sig]<p> <br><a href=mailto:techsupportgirl@home.com>techsupportgirl@home.com</a><br><a href= </a><br> [/sig]
 
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