Word 2K - when saving a new document, keep getting error...

[Guest_imported]

When a new document is created in Word 2000, the program displays an error message when saving. It says that the font is not supported by Office 97. In the default font settings, it shows some weird green color for the font color. I've tried to change the default to a normal black color, but it doesn't save the default that I set. I also tried replacing the normal template, but that didn't help. This only happens when you create brand new documents and try to save. Existing documents are fine.

This is happening on two different machines in my company - one with Win2K and the other with Win98. Both have MS Office 2000 Professional. I totally uninstalled and reinstalled Office on one of the machines, but that didn't fix the problem either.

Any ideas?

Amy

 

[Dreamboat]

What's the font?

Under Tools-Options, Save tab, do you have "don't user features not available in Word 97" checked, and if so, do you need it checked?

http://www.PiersonTech.com

dreamboat@nni.com
Brainbench MVP for Microsoft Word

 

[Guest_imported]

We do have "Don't use features not available in Word 97" checked because we have some users and clients who are still using Word 97. This is checked on every single machine that has Office 2000, however, and only these two machines are giving the error message when saving.

Amy