VulcanThrasher
Technical User
After reinstallation of the operating system (Windows 2000 Professional [SP4]) on a computer, end-user applications (Microsoft Office 2000 [SR-1], WordPerfect Office 2000, Adobe Acrobat Reader 6.0.2, Novell GroupWise 6.5.2) were installed. DocsOpen 3.9.0 (Build 160) was installed from CD. Build 230 was installed afterwards.
The following works fine:
Double-click on the DocsOpen Icon and the DocsOpen Applications window opens and shows the icons for:
Microsoft Word 2000
Microsoft Excel 2000
Adobe Acrobat Reader
QuatroPro 9
Word Perfect 9
Groupwise 6.5
In the DocsOpen Applications window when you click on the Recent Edits button - the "Quick Retrieve <Recently Edited Documents>" window opens. Selecting a document and accessing it works.
When you click on the New Search button - the "Search Form" window opens. Searching for and accessing a document works.
This is where the problem occurs:
Double-click on the MS Word, MS Excel or WordPerfect icon from within the DocsOpen Applications window and the application opens. However, in any of the applications when selecting File>Open, the applications Open window opens to the default location on the local directory (C:\Documents and Settings\User\My Documents). It does not open the Quick Retrieve<Recently Edited Documents> window.
Nor, when selecting File>Save As, the DocsOpen Document Profile-New Document window does not open. It goes to the default Save As location on the local directory (C:\Documents and Settings\User\My Documents).
What needs to be done to resolve this issue so each application prompts access within DocsOpen?
The following works fine:
Double-click on the DocsOpen Icon and the DocsOpen Applications window opens and shows the icons for:
Microsoft Word 2000
Microsoft Excel 2000
Adobe Acrobat Reader
QuatroPro 9
Word Perfect 9
Groupwise 6.5
In the DocsOpen Applications window when you click on the Recent Edits button - the "Quick Retrieve <Recently Edited Documents>" window opens. Selecting a document and accessing it works.
When you click on the New Search button - the "Search Form" window opens. Searching for and accessing a document works.
This is where the problem occurs:
Double-click on the MS Word, MS Excel or WordPerfect icon from within the DocsOpen Applications window and the application opens. However, in any of the applications when selecting File>Open, the applications Open window opens to the default location on the local directory (C:\Documents and Settings\User\My Documents). It does not open the Quick Retrieve<Recently Edited Documents> window.
Nor, when selecting File>Save As, the DocsOpen Document Profile-New Document window does not open. It goes to the default Save As location on the local directory (C:\Documents and Settings\User\My Documents).
What needs to be done to resolve this issue so each application prompts access within DocsOpen?