Get the error message when closing Word. I think I may have narrowed the problem to 2 programs that may have loaded macros when installed...IBM Via Voice amd the Windows XP fax program. At first it caused Word to "not respond", but after some modifications of the Via Voice parameters it now only gives the error message, then ends normally. Any ideas? I surmise that some programs load their own macros, why may contain data mismatch problems...ergo the error.