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Word 2000 crash on startup

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StressedTechie

Technical User
Jul 13, 2001
367
GB
Word 2000 keeps crashing when I start it up. It comes up with winword.exe caused a general fault on stratup and will now terminate.
I have repaired the installation and also reinstalled. I have also applied Sp2 for office still have the same problem though

Help!
Thanks
 
Rename the normal.dot file on your hard drive to abnormal.dot and relaunch Word.

If that doesn't work, find the STARTUP folder under the Office folders on your PC. Anything sitting in that startup folder? If so, you can remove it temporarily and see if the problem goes away.

See my FAQ on complete troubleshooting of Word 97/2000. Brainbench MVP for Microsoft Word
techsupportgirl@home.com
 
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