Word 100% CPU on startup and shutdown

[joeblough]

Word spikes to 100% CPU on startup and shutdown-
No other Office products do this. It takes a bit longer to load as well.

Any ideas are appreciated.

 

[Rick39]

Take a look at:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;282893

 

[mrbrb]

Hey, you need to up your v-memory and make sure your hard disk is not full.

 

[joeblough]

Plenty of V-memory and memory (256) and the hard disk has 3 gig available.

Reciently defraged/check disk and up to SP3 for both office and Win2K...

No other program does this- Office has been reinstalled as well.

 

[mrbrb]

At start-up, Word loads several templates. You could have a bad template that is having a problem loading. If this is the case, de-install Word and then delete the office dir. it was in. A de-install will not remove the templates you must do it by hand. Then re-install, you now have a true new copy installed.

 

[joeblough]

Sorry- I forgot I had this thread- I Previously deleted a few templates that the user was not using one at a time until it fixed it and that did it. A corrupt Template... No need to reinstall Word.

THANK YOU for the feed back.

 

[Dreamboat]

blakester: Complete Word troubleshooting can be found here:

http://www.theofficeexperts.com/word.htm

Hope it helps next time. Anne Troy

http://www.TheOfficeExperts.com

Word and Excel Macros
Coming soon: wX

 

[joeblough]

Thanks for the link- it looks chalked full of info.

 

[lethcoeb]

For the record, a corrupted template did me in. In my case, CPU usage went to 100% on opening Word documents. After searching for all templates, I deleted normal.dot (and it's variants) as well as pdfmaker.dot and it's variants located in various Adobe folders. This did the trick for me.
Bryan