Wirless 7925g can not leave voice mail message to Unity

[TheCardMan]

When calling an internal extension the Cisco 7925G wireless phone can not leave a message to a unity connections mailbox. Tried normal handset and speaker phone. Start leaving the message and after about 7 seconds unity comes back and says to "To send this message press 1, to review your message press 3...". Nothing to review and it is like its hearing anything. Would this be a setting in CUCM, Unity Connection or would this be a WAP issue?

Thanks

 

[whykap]

Is it just one phone with the issue or all wireless handsets?
If just one then probably a bad phone. If all then it's a wireless issue, no audio to the unity server subnet. check your routing.

 

[TheCardMan]

It is on all Wireless devices. Would I be looking at the routing in our Voice Gateway's or how our WAP's are configured. Regular phone calls are fine, just having the issue trying to leave a message in a Unity Connections Mailbox.

Thanks for your reply.

 

[TheCardMan]

I also update the firmware on the wireless phones and issue still exists. So its just a matter of where to look for the routing issue.

 

[whykap]

Probably on the wireless side since the rest is working. This is not a firmware issue that's why it didnt fix it.