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Wireless Slows and Stalls

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BobJacksonNCI

Technical User
Mar 11, 2003
725
US
Greetings!

Since the letters are on the screen, I'm connected ...
for now. Full story is long, but in case someone recognizes the problem and has a solution...
Using wireless MS kit (MN-610, MN-500 router and MN-510 USB wireless adapter) for 802.11b connection to Time-Warner cable modem. Worked fine over a year. Now the connection slows or even stalls. MS broadband monitor claims connection is "Very Good" at 11Mbps even when stalled.

Using the MS utility's Repair function seems to have no effect, but bringing up the status monitor and selecting properties - OK will make communications restart. Not every time, but usually 3 - 10 shots makes it go. Of course it might go without doing that as there's no way to be certain.

Have applied all cable company suggested fixes EXCEPT have not bypassed the wireless router - that will be my next step.
I think the problem started when I applied Service Pack 2. I lost all connectivity, could not resolve the issue, and used restore point to go back to SP1. Was so happy to have connection back I may not have noticed the problem.
Shortly later our basement flooded, taking out the PC that was ethernet wire connected to the wireless router. (So I no longer have the recommended setup for firmware downloads and connection maintenance.)
Specific questions:

1. Would losing the hard-wired PC affect a wireless connection?

2. From my problem description, does it sound more like hardware or Win XP issue? (I have checked all settings, disconnected firewall, antivirus, etc - recently turned off power management of the USB ports - which the wireless adapter uses, to no avail.

3. Since I played with settings, in most cases reducing bells and whistles, I no longer see the "little padlock" indicating SSL active. Help - About WinXP says I still have 128 bit strength, but have signed on to Paypal and my online bank and there is no padlock. Ideas please.

Thanks in advance!
Bob
 
First try changing channels-you could have a neighbor who has added wifi out of the box using your channel (bandwidth-think of their problem). Use ch 1, 6, or 11 and see if anything changes. Service pack 2 does have issues shutting things down but they should come back when you set security settings back.

Why is there never a phone in any of the phone closets?
 
Happy New Year!

Moved the cable modem to the PC, bypassing wireless and the problem persists.

I think it's time to call cable customer service.

Thanks for posting, naturl.

Bob
 
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