I have an executive here at my company that is having an issue with his blackberry. Messages that he reads on his blackberry do not come up as read in outlook. I spoke to two other executives to see if they were having the same problem, both reported their devices as working perfectly.
(our network only has 3 blackberry's so 99.5% of my job is not dealing with them).
When i pulled up blackberry manager on the BES enabled exchange 2003 server, i noticed that Wireless Message Reconciliation was disabled for him, and yet the other executives it was enabled.
I know i'm probably overlooking something, where would i go to change this back to enabled? And, if this isnt the problem.. where would i go to change the option to show read messages as viewed?
David McKissic
A+, Net+, i-net+, CCNA, CNE, CNA
Dell, Compaq, IBM, HP
Alchemy Worldwide, LLC
Network Administrator
(our network only has 3 blackberry's so 99.5% of my job is not dealing with them).
When i pulled up blackberry manager on the BES enabled exchange 2003 server, i noticed that Wireless Message Reconciliation was disabled for him, and yet the other executives it was enabled.
I know i'm probably overlooking something, where would i go to change this back to enabled? And, if this isnt the problem.. where would i go to change the option to show read messages as viewed?
David McKissic
A+, Net+, i-net+, CCNA, CNE, CNA
Dell, Compaq, IBM, HP
Alchemy Worldwide, LLC
Network Administrator