Wireless loses share drive

[MSR63]

I have a laptop user who wants the freedom to move around the office so he always connect to the network via wireless. He has Excellent to Good connection.
90% of the time he stays in his office. Twice now he has lost our share drive and I have had to disconnect that drive, reboot and let his script remap the drive and this has been while he has been sitting in his office.

Any ideals on why he would loose his connection?

 

[wahnula]

There are many possibilities why the connection would drop...passing by a metal structure, radio interference, etc. I believe the more important issue is why the reboot and special script to do something as simple as mapping a drive?

On the problem PC, delete the script, browse to the shared drive through Network Places, right-click it, and map the drive through Windows, not the script. This way it should stay mapped after the connection drops out and reappears.

While I agree mapping a shared drive via a script is the way to go for mass deployments, for this single user Windows' mapping tools might be a better fix.

Tony

Users helping Users...

 

[MSR63]

Thanks for the recommendation Tony

To through a wrench into everything..the user came from another branch (and another domain)where he was being synced to a drive call Homer. As the user that move from that office were migrated a year ago -- the guy refused to be migrated so he worked off the trusted domain. I finally forced him to let me migrate his laptop but even under the new domain and profile - his laptop still searches for Homer to sync with. I have cleared every old profile on his system and tried to remove the Homer configuration but it keeps re-appearing. Next step it to wipe out his laptop (which he will never let me do b/c he's paranoid he'll loose everything and/or problems)
Until that happens I think that when his system searches for Homer to sync over the wireless it hoses up everything and he cannot see what's in the Share drive on this domain.

The share drive looks fine but when he opens it nothing is in it. I then disconnect the drive and attempt to remap and I get an error that it cannot locate that drive - all that is left is to reboot, while connect hard wire and the share drive comes up with everything.

One thing I am going to do is add another wireless router to the building. We really do need another and perhaps this will help a bit.

 

[robmazco]

Is it possible something in registry is looking for the old share? Wouldnt even know where to start looking though.
Strange idea, what about removing and readding the wifi thru device manager, sounds crazy but Occams Razor says it could be just that simple.
When he disconnects hardwired and switches to wireless, does it again look for the 'homer' drive?

The side note here is of course how do people get so attached to their electronic equipment, to me thats a sad state of affairs, probably walks around clutching his laptop like its plugged into him.
This also seems to fall under IT jurisdiction. If hes now on your domain(regardless of where he came from), you should know everything that goes on, see things like Sarbanes-Oxley and such, he cant argue with the laws and rules that should be in place. Shouldnt be for him to decide on network integrity, no telling what could be going on in his laptop.

 

[MSR63]

I went thru the registry and remove anything associated with Homer -- and it still wanted to sync.
This user is the CFO of the company and I just find it comical that he is so paranoid he'll loose everything or something will go wrong.

When the user does switch from hard wire to wireless he does lose the data within the share drive but after a moment or two jthe wireless will find it again. It's weird b/c it's inconsistant. One minute he is working fine and the next he can't see anything in the share drive. As for the laptop looking for that Homer drive -- it would if I hadn't change the reminder from every 60 minutes to during logoff/logon.

I'll consider the wifi suggestion. I am now at the point where I am going to send him an email stating that too much time has been spent troubleshooting this issue and my next suggestion would be to clear it out - which leaves the ball in his court -- to either deal with it, hook up to hardwire and/or let IT have it so that can properly address the issue.

Thanks for all your suggestions

 

[robmazco]

Ah, so when going from hard to wireless, he loses connection for a moment. This is proly causing the map to the new share to be lost.
Then coupla things - Update the BIOS and wireless drivers. I also think there may be some setting within the network connections to maintain both connections at all times, but not sure where. This would make him much happier than reimaging.

I cant wait to see how this plays out, keep us posted.

 

[BadBigBen]

about the syncing, have you checked the TaskScheduler?



Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."