What about ngendist, ngendesign or ngensys passwords? If not you are going to have to reinstall. I hope you have an automatic backup running. You need to be sure it is from the client and that it completes.
Well, I tried the default NGenSys,NGenDist an NGenDesign passwords, of course, but seems to have been changed by the previous cutomer.
I even don't know if an automatic backup is running as I do not have Call Pilot manager password too.
So, I think we will have to reinstall it completely.
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