Windows XP Service Pack 2 - Problem with hyperlinks

[Draven74]

Hello,

I'm hoping someone can help me. I've got a web page that creates an excel file client side and saves it to the client's temp folder. The page then displays a hyperlink (File://...) to that file. Before SP2 there were no problems, the file would open normally, but now even though the file is created, nothing happens when the link is clicked. If the file is located on a network drive there isn't an issue. I know there were a lot of security updates done with SP2, especially to better protect the user's hard drive. I just don't know which one is affecting my hyperlink.
Anyone have any ideas?
Thanks in advance

Draven

 

[MoLaker]

It could be the firewall. Try turning it off to see what happens. Look under Start|Accessories|System Tools|Security Center. If that's the problem, you may have to have your clients enter an exception for your link.

 

[Genimuse]

Here are two useful links that address a similar problem:

http://tek-tips.com/viewthread.cfm?qid=927152

http://support.microsoft.com/default.aspx?kbid=840634&product=windowsxpsp2

 

[Draven74]

Thank you both for your help. I tried changing the settings (firewall, etc.), but still no luck. In the end I opted to have an onclick event that calls a routine which shells the application. It's one way to get around the problem.