Windows XP Screen Not Refreshing fully 1

[jodilees]

Hi everyone

I am having trouble with a couple of computers that are running Windows XP. The screen is not always refreshing fully, it seems to leave a small window of black or if a word document has been open a small window of the document that was last on the screen. Closing all applications that are open does not resolve the problem. It only seems to go away once the computer has been rebooted. It is not only doing it with specific applications. And the user can be doing any task when it starts to do it. It is very random. If anyone can shed any light on this one I would really appreciate it.

Regards

Jodi

 

[gargouille]

Check Event Viewer for error messages and Device Manager, make sure everything's okay, no yellow exclamation marks are where I'd start...make sure it's using the right video adapter and using the right drivers. (that one may make you go look for the latest ones...)
My first reaction, tho is that it's video drivers
(altho WinXP's native drivers haven't been too bad...some are better than vendors.)

Look at the refresh rate and see if a higher setting helps.

 

[jodilees]

I tried this, it looked like it was working, but I have discovered that it is still an issue. The user of the computer may not have spend as much time on the computer to see that the problem was still there, I am not sure. I wonder if anyone has any further suggestions?

Regards

Jodi