Windows XP Restore Problem

[wjlight]

I have been unable to restore a Windows XP client machine using CA's non-disaster recovery technique which works for Windows 2000. I have been unable to find a procedure for WinXP. Anyone have a process that works?

Thanks.

 

[mohamdr]

Hi
What do you mean non-disaster recovery technique?
do you mean installing the OS and client agent and then restore from the backup server.

regards,
mohamdr

 

[wjlight]

Yes, that is correct. That approach works for me in Win2K but can't seem to make it work in XP.

Thanks

 

[mohamdr]

Hi
Are you getting any error while trying to restore?

regards
mohamdr

 

[wjlight]

The first phase of the restore, restoring the c:\windows directory through the agent goes without a hitch. The target machine does complain with numerous windows file protection errors about unrecognized versions.

Below is the log of the second phase, restoring system state. The job says it was successful but I get AE0075 errors:

20030729 191710 129 Run Restore Job Scheduled for 7/29/03 at 10:00 AM.
20030729 191710 129 Start Restore Operation. (QUEUE=1, JOB=4)
20030729 191710 129 Description: Restore AMD System State.
20030729 191711 129 Use media AMD1600, ID 90ED, sequence #1
20030729 191711 129 Source Session 3 on Media AMD1600
20030729 191711 129 Data Compression Enabled
20030729 191711 129 Connected with client agent at 192.168.0.3.
20030729 191711 129 Target Directory: \\AMD1600_IP ( 192.168.0.3 )\System State
20030729 191711 129 ARCserve is using Win32Agent version 7.0, build 2018...
20030729 191711 129 File conflict resolution: Overwrite existing files
20030729 192229 129 AE0075 Failed to restore registry file: Documents and Settings\LocalService\NTUSER.DAT RC=1017
20030729 192229 129 AE0075 Failed to restore registry file: Documents and Settings\NetworkService\NTUSER.DAT RC=1017
20030729 192229 129 AE0075 Failed to restore registry file: Documents and Settings\wjlight\NTUSER.DAT RC=1017
20030729 192229 129 AE0075 Failed to restore registry file: WINDOWS\system32\config\default RC=1017
20030729 192229 129 AE0075 Failed to restore registry file: WINDOWS\system32\config\SECURITY RC=1017
20030729 192229 129 AE0075 Failed to restore registry file: WINDOWS\system32\config\software RC=1017
20030729 192229 129 AE0075 Failed to restore registry file: WINDOWS\system32\config\system RC=1017
20030729 192229 129 Reboot AMD1600_IP ( 192.168.0.3 ) in order to replace restored active files
20030729 192229 129 2154 file(s) 359663 KB restored from AMD1600 @ 68,239 KB/min
20030729 192229 129 128 Directories 2,154 Files (350.89 MB) Restored to Disk.
20030729 192229 129 168.12 MB Read from Media.
20030729 192229 129 Elapsed Time: 5m 18s
20030729 192229 129 Average Throughput: 66.20 MB/min
20030729 192230 129 ** Summary for Job **
20030729 192230 129 1 Sessions Found on Media.
20030729 192230 129 128 Directories 2,154 Files (350.89 MB) Restored to Disk.
20030729 192230 129 168.12 MB Read from Media.
20030729 192230 129 Elapsed Time: 5m 18s
20030729 192230 129 Average Throughput: 66.20 MB/min
20030729 192230 129 Restore Operation Successful.

 

[davidmichel]

The RC = 1017 is the return code the OS is sending back to the application on why it failed to complete the requested operation.
1017 = The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.

 

[wjlight]

Now we know what, but why? Backup and restore using CA's XPAgent. Any ideas?

Thanks