Windows Xp Professional Restarts On Shutdown 2

[Kevsim]

When I shutdown the computer, it closes down to the power off stage then restarts.
In Startup and Recovery the "System Failure" Automatic Restart is unchecked.
The Log %SystemRoot%\Minidump does not have any data.

I also checked BIOS and wake up is disabled.
Is there a registry entry that can be changed or a log of the shutdown event.

I would appreciate some further advise.
kevsim

 

[BadBigBen]

Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer

http://support.microsoft.com/kb/Q320299

Windows XP Restarts When You Try to Shut Down Your Computer

http://support.microsoft.com/kb/Q311806

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[linney]

Can you clarify that the machine has actually powered down (screen has gone black, fans stop, etc.) before it restarts itself?

It is not a faulty power button on the front of the machine, is it?

You can look at the Event Viewer log. Event Viewer is found in Computer Management via right clicking on My Computer. Any errors you find right click on them for further information.

Have a look at the various other non=Bios "Wake On" events included in the computer setup.

This thread talks about "Wake On Events".

I just built a new system for mysel
Thread779-738769


System Turns Itself On - Win XP
Thread779-665592

Cpu starts up when phone rings
Thread779-282001

Computer Starts On Its Own.

http://inquirer.philly.com/newsroom/faq/pages/fdb7df9-54.html

 

[Kevsim]

I thank you both for the reply.
linney,
The computer has just about closed down, the computer fan is stopping, the sceen then says "No Signal", then the fan starts again and the computer reboots.
I have checked the BIOS for any wake up settings and they are not active.
Have disabled Restart on Error.
Looking in the event log, nothing appears apparent.
kevsim

 

[BadBigBen]

The computer has just about closed down, the computer fan is stopping, the sceen then says "No Signal", then the fan starts again and the computer reboots.

OK, with that information we can exclude any Windows problem...

meaning it is hardware, where two things come to mind:

1. temporarily remove the RESET BUTTON cable...

2. go into the BIOS setup and hit F5 (for Default values) and then F10 (EXIT & SAVE) and confirm...


Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[linney]

Speaking of Bios, have you checked to see if there is any updated Bios available, and whether any such available update fixes any Wake on, Hibernation, or Standby, problems?

 

[USMCE4]

There was a recent post in another section that is exactly what you decribed is happening to you. They came to the conclusion that the power supply was faulty. The restarts stopped after replacing the power supply. If you have an extra PSU sitting around it may be worth a shot on swapping it out.

 

[Kevsim]

linney,
Solved the problem.
I went to the BIOS and noted all the settings, then reset back to default.
I again noted all the settings and only one changed, that being Legacy USB Support Keyboard and Mouse, I set this back from Disabled to Keyboard and Mouse and rebooted, then shutdown, all works OK.
I do not know why as I had set it back the same when I was having problems.
I thank everyone for assisting.
kevsim

 

[linney]

Glad you have resolved the problem (for the time being), actually it was Ben who mentioned the Bios reset, I would have (eventually, perhaps). I just added to his suggestion.

 

[BadBigBen]

Glad you got it in the end...

sometimes the CMOS settings get scrambled a bit, and deliver wrong info to the BIOS Setup, and that can cause strange things to happen... ;-)

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[Kevsim]

BadBigBen,
Sorry for the incorrect recognition.
Once more thank you all for the help.
kevsim

 

[BadBigBen]

Kev, no prob...


Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"