windows wont shutdown but will in safe mode

[mattyx]

windows 98 wont shut down it gets stuck on the "windows is shutting down screen"

Tried going through the windows startup shutdown trouble shooter and nothing worked.

Except that the computer shutdown when it was in safe mode. Any help would be great.

 

[1zman]

Here is the link to Microsoft's data base answer to your problem. There was a download to fix this problem when it first shipped.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q238096

Let us know what you find
Good Luck
Zman

 

[1zman]

Here is the link to Microsoft's data base answer to your problem. There was a download to fix this problem when it first shipped.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q238096

Let us know what you find
Good Luck
Zman

 

[ejstrom]

Hi,
Here is a copy of a post from 2001. The supplement microsoft publishes dosn't alway work. If you have mapped drives on your machine , the problem is they are not being released from the otherside fast enough. try this it is still working for me.

ejstrom (MIS) Sep 24, 2001
I have 450 users and had a lot of problems with the win98se hanging on shut down with mapped drives. Here is the solution:

you need to create your own shut down batch routine. the reason you are getting a hang is that there are "hooks" that were not released from the other end of the mapping.

in your batch you must include the following

net use * /delete /yes

the net use command is used for mapping
the * is used to tell the machine "all" drives
the "/delete" is a switch telling the machine to delete
the "/yes" is a switch that answers the question that you will get if you don't use it.

the last line of your batch is the command line for shut down

C:\windows\rundll.exe user.exe,exitwindows

put it all together and you get

net use * /delete /yes
C:\windows\rundll.exe user.exe,exitwindows

save this as a batch and put a shortcut on your desktop. Simply click on it and in 15 - 20 seconds your machine will shutdown every time.