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Windows won't shut down.

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redwolfe

MIS
Jan 12, 2000
89
US
When I shut my PC down it freezes on the Windows 98 screen. Can anyone tell me what causes this, and how do I fix it?
 
Why don't you search for the previous posts covering the subject, or look in the FAQs, or look on the Microsoft help site? Ed Fair
unixstuff@juno.com
Any advice I give is my best judgement based on my interpretation of the facts you supply. Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.
 
This is quite possibly due to the fact that you still have a program that has not closed correctly on shut down.

Do it shut down correctly in safe mode ?

Try End Task'ing eveything apart from explorer and systray and see if it closes correctly.

Also enable or disable "Fast Shutdown" (msconfig >>> advance)

J
 
thread615-73114
thread615-70527
thread615-4931
thread615-400413

...just to cite a few.

If you simply type in "windows 98 not shut down" in advance search you will be buried under previous discussions of your problem.
 
some versions of Norton anti-virus need the virus checking to be switched off to allow power-down....just a thought
 
Try going into msconfig and unchecking the boxes for processing autoexec.bat and config.sys. Then reboot and try to shutdown. Sometimes programs that are loaded there can cause this problem. I just acme across this the other day on the MS website and it worked.

--Barry
 
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