They show up in the bios but when I open windows explorer the cd and dvd just aren't there. I don't know what happened, everything was fine until the other day when I was going to burn a CD and the Roxio program couldn't find the burner. I thought it was the program so I downloaded a couple of others and they all did the same thing. I tried to update the drivers, didn't work, deleted them from the device manager, even shut off the computer, disconnected them, started up the computer, deleted them, shut off the computer, started up the computer, shut off the computer, reconnected them, and let windows do it's plug n play thing, to no avail. I'm exhausted! I can't seem to find the drivers to download online and I even tried to get them off the manufacturers cd from my laptop on the network. That didn't work either. I'm sure a bunch of you know exactly what it takes to fix this and you're remembering way back when you first encountered a similar probem which you have now grown far beyond. Thank you in advance for your help. Rod
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Windows won't recognize my CD rom or DVD burner
- Thread starter rodman
- Start date
Hello rodman
listed is the instructions how to get your drive back.
Windows 2000Windows XP
To Recover Lost Drives:You should uninstall Easy CD Creator, if it is installed, through Windows Add/Remove Programs in Control Panel. To do so:
A. Go to "Start" then "Settings" then select "Control Panel"B. Double Click "Add/Remove Programs"C. Uninstall Easy CD Creator Platinum and/or Adaptec Easy CD Creator
WARNING: THE NEXT STEPS INVOLVE EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY (STEP 3) BEFORE ATTEMPTING ANY EDITING (STEP 4). EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE. WE RECOMMEND THAT IF YOU DO NOT FEEL COMFORTABLE EDITING YOUR REGISTRY THAT YOU SKIP THE FOLLOWING STEPS.
1) Log on with Administrative Privileges
2) Open the Registry Editor:
a) Go to "Start" then select "Run"
b) Type "regedit" and click "OK"
3) Backup you registry by:
a) Highlight "My Computer" by clicking on it once.
b) At the top of the page you should see "File"(Win XP) or "Registry" (Win 2000), click on this and then select "Export Registry File"
c) The following screen will allow you to select where you would like to save this backup and what file name you would like to save it as.
d) Please note at the bottom of the screen where it says export range "All"; this should be selected to ensure your entire registry is backed up completely.
e) Give the File a name and Click on the "SAVE" button (this will bring you back to the registry editor)
4) Remove the Upperfilters and Lowerfilters values by:
a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.
b) Expand the "SYSTEM" Key
c) Expand the "CurrentControlSet" Key
d) Expand the "Control" Key
e) Expand the "Class" Key
f) Please look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}.
g) High light this key by left clicking once on it
h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"
5) Restart your computer.
6) Your CD-ROMs should be back.
You can reinstall Easy CD Creator at this time
rodman your problem should be resolved.
Vinny
listed is the instructions how to get your drive back.
Windows 2000Windows XP
To Recover Lost Drives:You should uninstall Easy CD Creator, if it is installed, through Windows Add/Remove Programs in Control Panel. To do so:
A. Go to "Start" then "Settings" then select "Control Panel"B. Double Click "Add/Remove Programs"C. Uninstall Easy CD Creator Platinum and/or Adaptec Easy CD Creator
WARNING: THE NEXT STEPS INVOLVE EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY (STEP 3) BEFORE ATTEMPTING ANY EDITING (STEP 4). EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE. WE RECOMMEND THAT IF YOU DO NOT FEEL COMFORTABLE EDITING YOUR REGISTRY THAT YOU SKIP THE FOLLOWING STEPS.
1) Log on with Administrative Privileges
2) Open the Registry Editor:
a) Go to "Start" then select "Run"
b) Type "regedit" and click "OK"
3) Backup you registry by:
a) Highlight "My Computer" by clicking on it once.
b) At the top of the page you should see "File"(Win XP) or "Registry" (Win 2000), click on this and then select "Export Registry File"
c) The following screen will allow you to select where you would like to save this backup and what file name you would like to save it as.
d) Please note at the bottom of the screen where it says export range "All"; this should be selected to ensure your entire registry is backed up completely.
e) Give the File a name and Click on the "SAVE" button (this will bring you back to the registry editor)
4) Remove the Upperfilters and Lowerfilters values by:
a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.
b) Expand the "SYSTEM" Key
c) Expand the "CurrentControlSet" Key
d) Expand the "Control" Key
e) Expand the "Class" Key
f) Please look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}.
g) High light this key by left clicking once on it
h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"
5) Restart your computer.
6) Your CD-ROMs should be back.
You can reinstall Easy CD Creator at this time
rodman your problem should be resolved.
Vinny
Chrismenzies
Technical User
I am having a similar problem with my PC.
I have HP RecordNow installed and it doesn't always detect a compatible drive. On further inspection I noticed that Windows is not seeing either my CD-RW drive or my CD-ROM drive. Rebooting the PC finds them but after a while I get a message telling me that the drives have been ilegally disconnected.
Changing the IDE makes no difference either.
I am at a loss as to what to do. Could it be the port on the motherboard or similar to the above problem a software issue?
I have HP RecordNow installed and it doesn't always detect a compatible drive. On further inspection I noticed that Windows is not seeing either my CD-RW drive or my CD-ROM drive. Rebooting the PC finds them but after a while I get a message telling me that the drives have been ilegally disconnected.
Changing the IDE makes no difference either.
I am at a loss as to what to do. Could it be the port on the motherboard or similar to the above problem a software issue?
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