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windows sizes advertised vastly different from client to server

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elmurado

IS-IT--Management
Jul 15, 2003
673
AU
Hi,
We've been having problems uploading files across Citrix to an OnBase dbase application. We are in Aus the Citrix farm is in US (CT). Latency is big issue-it is around 260-280ms. Uploading a 2Mb file times out after 4-5minutes. However, we can upload a 2Mb file via ftp to same physical location in US in 40-60s.
Nothing can be done about the latency.

We use SSl to go across Citrix.

Now I've setup a sniff and can see that there are lots of checksum errors(I'm assuming app layer encryption is the cause of that?)
Also, the window sizes advertsied by either end are vastly different-64320 from the client and 8192 from the server. Does this cause the kind of problems we are getting-ie the server is not 'keeping up' with the client? ie the client is ending data that is being buffered by the server but it cannot seem to acknowledge it fast enough-does that sound right?
 
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