I am having the same problem that it seems a few other people are having. When I shut down windows it simply restarts. I've tried a few things with no success, including closing all my programs using ctrl+alt+del, all to no avail. I also tried to disable the fast shutdown option, but this computer does not have that option. I am hesitant to download things that have seen limited success or to change the configuration of windows as this is not my computer but one that I use for work. Any other ideas?