Windows messenger error

[Pokernut]

I recently received an error on my Windows XP system from Norton antivirus as follows (not exact wording):

Norton anitvirus was unable to scan windows messenger and this may allow files received from windows messenger to contains virus, etc.

Well, I try to go into my Norton Antivirus setup to disable Windows messenger, and I am not able to view this page, as the graphics get messed up. I am using Norton 2002 I believe.

Also, my internet explorer has been acting up. I can't click on hyperlinks within webpages and connect to them, and also I can't print from IE. I believe I am using IE 6.0.

Are these problems related and how can I fix them.

Thanks!!

 

[Pokernut]

Actually, see this for the exact error message:

http://service1.symantec.com/SUPPOR...56c0e005a96e5&dtype=&prod=&ver=&osv=&osv_lvl=

But, when I try to open the Norton Antivirus Options menu, I only receive the border of the menu and can't disable MSN Instant messenger because I can't see it.