windows installer service can't start

[stevends]

i have a problem when i try to start the windows installer service, the pc who is turning on W2k Pro he gives the error "the windows installer service cannot be started on the local computer, error 5:access is denied" (i am full administrator on the pc, i have all rights) , i already tried to reinstall the msiexec.exe file, this is the file who is responsible for this service, but won't help

i already search a lot on the internet, but till this moment i don't have any solution, can somebody help me

thanks in advance, steven

 

[CitrixEngineer]

I haven't seen this happen, but it looks like there might be a problem with that machines security database. Have you tried updating the MS Installer from Microsoft's website?

Hope this helps

CitrixEngineer@yahoo.co.uk

 

[stevends]

this is the solution and it is given by

The following KB Article may help:-
PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=kb;EN-US;319624

Ian