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Windows Explorer seems corrupted

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vime

Technical User
Aug 18, 2003
5
GB
windows 2000
SP4
ie 5

Problem: cannot see any files when I click on c:\winnt,c:\program files etc just get a blank white window,
same problem when i goto network connections, add/remove programs etc. I also cannot open any excel files, gives me a excel.exe has performed an illegal operation and shuts down the program.

I also cannot copy,paste or move any files using explorer but using DOS its fine

Does anyone have any ideas?

Thanks
 
MSblast worm that came out last week.

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If it doesn't leak oil it must be empty!!
 
I did have the virus but have cleaned it and patched the machine and still no joy, this only started happening after the virus
 
The machine is still infected, how we cleaned ours was as follows:-

Download and save the F-LOVSAN tool to your desktop from: ftp://ftp.f-secure.com/anti-virus/tools/f-lovsan.zip

Download for the microsoft patch for Windows 2000 from
Install this patch, when the machine reboots enter SAFE MODE.

Then run f-lovsan.zip downloaded earlier.

Then reboot normally.

Finally would strongly recommend installing a firewall if you haven't already got one.

-------------------------------

If it doesn't leak oil it must be empty!!
 
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