Windows Client hangs on save

[virag0640]

Hi,

I have a problem with a Windows Client, that starts
a savegrp as a client but it hangs forever and never starts
moving any data to tape:

150# savegrp -vvvv -l incr -c costmaster win2k-daily
costmaster:C: level=incr
11/13/06 15:04:57 savegrp: Run up to 24 clients in parallel
11/13/06 15:04:57 savegrp: costmasterrobe started
savefs -s legatoserver -c costmaster -g win2k-daily -p -l full -R -v -F C:
11/13/06 15:05:04 savegrp: costmasterrobe succeeded.
rcmd costmaster, user root: `savefs -s legatoserver -c costmaster -g win2k-daily -p -l full -R -v -F C:'
nsrexec: authtype nsrexec
type: NSR client description;
pools supported: Yes;
browse time supported: Yes;
multiple balanced streams supported: Yes;
remote user: SYSTEM;
groups: Administrators, Everyone, Authenticated Users;
arch: Windows 2000;
client OS type: Windows NT Server on Intel;
CPU type: INTEL_PENTIUM;
CPUs: 1;
machine type: server;
MB used: 4279;
NetWorker version: 7.1.2.Build.325;
OS: Windows 2000 5.0;
version: 7.1.2.Build.325;
save set: path="C:\\", arg="C:", level=full, diskno=0, max_sessions=1, stype=save ;
parallelism: 8
costmaster:C:\ level=incr, dn=0, mx=1, vers=ssbrowse, p=1
11/13/06 15:05:04 savegrp: costmaster:C:\ started
save -s legatoserver -g win2k-daily -LL -m costmaster -t 1154202768 -l incr -W 78 -N C:\ C:\



We have checked FWD & REV DNS, hosts file and all
the usual suspects. System has Gig-E and it's working
fine.

I am a UNIX admin by trade and make sure I tell our
Win2K guys to follow my checklist carefully, but this
one doesn't float.


Can someone please elucidate?


rachel

 

[605]

Nothing seems to be wrong on first sight.

What does the server say?
- Does he report license (f.e. client pack) problems?
- Is there a device/pool/media related problem?

 

[ag100]

Also - You might want to try performing a client initiated save and checking to see if it hangs in the same way, or provides an error.

save -vvv -s <backup server> -b <pool> C:\\

Good Luck!

-ag100