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Windows 7 64 bit program problem

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DrB0b

DrB0b

IS-IT--Management
May 19, 2011
1,432
US
Hello all,

Solidworks 2011 is having an issue with one aspect in any Windows 7 64 bit environment. The program works perfectly fine until you open up two projects at the same time and try to either switch between the two or toggle the view so it shows both on one screen.

Win7 32 bit OS's need no modification and it works fine. I just installed a 7 32 VM and tried again and it works fine. Unfortunately, VirtualBox doesnt support 64 bit and I cant run a VM of 64 bit to play with so Im stuck tinkering with the programmers PC after he leaves for the day.

In Event Viewer, it shows run32.dll as having the issue and forcing sldwrks.exe to close. When I navigate to that file (which resides in Windows/System32), it has the Adobe logo associated with it. Knowing Adobe 10 has caused issues with other things, I uninstalled and went back to 9, but the issue is still there.

I ran into this issue once before about 6 months ago and resolved it but cant find my documentation on how I fixed it. Ive looked over the Properties in Solidworks and made them identical to the working 64 bit PC with no luck. We are not under warranty with them anymore so I cant go that route. I even stupidly tried to copy that working dll from the working 64 bit PC to the troubled one with no success...

Any thoughts?

"You don't now what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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Have you tried your luck in the Solidworks forum?

SolidWorks Forums > General

As far as I can tell all the .dll files on my machine have a the default icon with no variance. I don't know whether that is relevant or not.

When you look at the Properties of Run32.dll what does it say about the application that opens the file? Most just say unknown application. Does this .dll have some Adobe or other application listed?

Do you still get a crash if you try right-clicking on the shortcut to the program, or the .exe, and selecting the "Run As Administrator" option? Do so even if your user is an Admin.

32-bit and 64-bit Windows: frequently asked questions


Help with Windows 7 compatibility problems



How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
 
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Hmmmm, should be the newest. Downloaded a month or two ago but every time I try to install a 64 bit OS I get a "System not supported" error even though my host is 7 64.....

Guess Ill redownload and install. Havent tried the Solidworks forums yet but plan to today.

Checking out the Run32.dll, it did say unknown app and running as Admin didnt change anything.

I dont think I put this in the above post but before someone asks.... I already have it installed here on the "Host" 64bit 7 Im on now but for some unknown reason, I cant uninstall it to play with it. It doesnt exist in Programs n Features where it used to nor does a third party uninstaller see it..... Even tried booting from the DVD and no luck to uninstall.... Not pertinent but if I could get rid of it locally then I could worry about the VM issue for another time.

"You don't now what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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Side note: I reinstalled the English Language pack and now it shows up in Prog n Features so Im in the process of uninstalling the entire(I think) program. Hopefully I can and it messes up like it should so I can play with it, if not guess Im leaning towards a hardware issue...

Tried the Solidworks forum and got a quick response from an agent stating they have no idea why this is happening but are looking into it...

"You don't know what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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Thanks BBB, I found a W8 install guide that had that info which I tried to no luck. It also said to check in the BIOS and make sure that Virtualization of the Processor was enabled although my system doesn't have that option. Im beginning to think this system is just to old and outdated to run VMs properly.

Here it is:
I posted that link for two reasons. First, check out the price tag on the Refurbed eMachine, lol. Secondly, to show the specs which are great, if it is 2005. Granted it does have more RAM and HDD space now but not sure why the guy before me thought this was a good system. Hopefully the motherboard dies soon and I can get something new....

Also, update to a portion of above, I was able to get SW to uninstall from the local machine although there is still some traces of the program lingering because when I go to install it, during the installer, it remembers the key and after installing still works. Ive done a complete uninstall, ran CCleaner, manually removed all traces in the registry, removed any and all folders/files on the C drive, but there is something I am missing.

"You don't know what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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DrB0b,

Just go to Walmart or Best Buy, and you can easily get a faster, more capable machine for less money than the quoted price on that refurb. I'd call that either an old static page that hasn't bee updated/removed, or else a HUGE rippoff.

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
 
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And another side note on teh finding old computer deal, if that's what you want to do - just go to eBay or Craigslist (if you feel safe enough)... maybe local paper ads.. but eBay is a great place to get used PCs on the cheap.

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
 
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>> Im beginning to think this system is just to old and outdated to run VMs properly.
for 64bit VM guests, I agree, it is TOO old...

>> t remembers the key and after installing still works.
the key (license I presume), probably is hidden under the HKEY_CLASSES_ROOT and is encrypted... to find the necessary registry entry, I would suggest something along the lines of SysInternals RegMonNT, that logs registry access...

>> Hopefully the motherboard dies soon and I can get something new....
I can only suggest a decent midclass mainboard, that supports an i5 (either socket 1155 or 1156 (the older of the two)), at least 4GB ram (Europe you can get 8GB DDR3_10666 for about €30 now a days)...

since I am a system-builder, I always buy the pieces and put them together, refurbished units are just plain too expensive for what you get... another tip, some of the retailers out there (e.g. NewEgg does this), sell bundles once in a while, which are a fair deal (they try to get rid of their old stock), and some of them will definitely last a few years... make sure it is DDR3 compatible, as DDR2 is just too expensive and getting rarer everyday...


Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
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Anything I can fin d on Regmon says it was discontinued a while back and no longer downloadable via MS. Found this site that says they have it but a little gunshy of a random website. THoughts?


Ive built the last 4 new ones we purchased here via Newegg and Tigerdirect and have been doing so for about 8 years now professionally and personally. That is the way I would go if a new one is needed and I agree DDR3 is the way to go, although I might go the AMD route.

"You don't know what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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DrB0b,

So, were you just testing to see what the reaction would be to a refurb P4 machine at $600+? No harm intended, but it makes me thing either you don't really know much about PC hardware, or you just randomly threw in a link, or else you just thought you'd test to see what real responses you'd get on the questions..

You've gone from sounding like someone who knows nothing about computer hardware (by even mentioning a P4 refurb as a possibly worth considering machine to run 64 bit VMs to suddenly you've got years experience building PCs.

[spineyes]

Anyway, hope it works out.

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
 
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@kjv1611
I dont think you read my whole post on 15 Nov 11 8:15. The link was just to basically show the hardware specs of the machine I was left with to play with. It is an old link, I'm aware, and was meant only for humor purposes, see the lol part. No one in their right mind would pay that much for that machine.

Thanks for posting tho......

"You don't know what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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[blush]
Yep I missed that. Glad you cleared it up. I was really scratching my head. [lol]

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
 
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DrBob,

I personally uploaded these, but always check for malware no matter who sends the files:

Regmon

RegmonNT

I also have not tested these to see if they work with Win7 64bit...


Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
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Thanks BBB, I'll run them in my VM's first to make sure.

Extremely nice of you to take the time to upload.

"You don't know what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
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