Windows 2000 Terminal Services Liscences Problem

[Frank668]

Hi, I have upgraded my Windows NT 4.0 domain to Windows 2000 with AC but the Terminal Services gives us a problem... As you know, you have 90 days to register your liscences with Microsoft using their Terminal Liscences Installation Wizard. I have been given an Authorisation Number and a Liscence Authorisation Number but I am unable to install the 5 liscences bought and there is only like 5 days left on the temporary liscences. I have called Microsoft 4 times and they could not help me. I have called my reseller and he is supposed to call me back by today. I hate urgent problems...

Thank you, Frank.

 

[PinoIT]

Both Internet and Phone activations fail?

 

[Frank668]

Yes, both failed. They asked me to set the method for "Telephone" and using their code (they asked my Product ID, then activated the liscences) it failed. I retried to call them and they asked my Auth# and Liscence# and they failed to auth it...

-Frank

 

[PinoIT]

Great! never seen! Is your server up tu date with Windows Update? In your place I'll try to apply the Microsoft security rollout pakage and then retry.

 

[Frank668]

Yes, Windows 2000 is Service Pack 3 and every Windows update has been installed on it except Internet Explorer 6.0 SP1 (It's IE5.5), DirectX 8.1, Euro-Pack Conv. and some other useless goodies...

-Frank

 

[PinoIT]

so try this and pray:

http://www.microsoft.com/downloads/...0d-41d6-4f5d-a6a8-e6149168058f&DisplayLang=en

the only other choice is to do a in-place upgrade, see:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;306952

http://support.microsoft.com/default.aspx?scid=KB;EN-US;292175

http://support.microsoft.com/support/kb/articles/q267/5/73.asp

best wishes