Windows 2000 service pack causes laptop to blue screen 1

[rocker40]

I have a sony Viao laptop with windows 2000 on it . I go to get the 2000 service pack 4 and after the reboot it blue screens. I boot in safe mode and remove it and it comes right back up. Is there a way around this? Is replaceing a driver or something with one that is not compatable?
Thanks

 

[ReddLefty]

You definatly have an incompatible driver. You should check the non-Plug&Play devices on your system and see the ones that could be a conflict. If you enter your device manager, go to the View option and turn on the Hidden Devices. You will see a list of non-PnP drivers. You may need to compare them with a fresh machine and see the ones that are different. You can install service pack 4, enter safe mode, disable a couple of them , reboot, keep going until you find which device is causing the problem. Once you find it, you can uninstall it or find the source of the software and update it.



"In space, nobody can hear you click..."

 

[rocker40]

It was the Network driver
thank you
Dave

 

[bcastner]

Which one?
And what did (and site reference) did you do to resolve this?

We all would very much appreciate a record here of solutions.

Bill Castner

 

[rocker40]

I am sorry I could be more specific.
I just used reddyleffty's advice. I thought also it might be a driver. So I had noticed I could not boot into safe mode with networking but I could boot into regular safe mode with no networking. I assumede maybe then that the bad drivers were network related. I then booted into safe mode without networking and went to device manager opened the VIEW menu and chose SHOW HIDDEN DEVICES. Then I disabled all network devices. I rebooted and windows came back up properly. This told me that one of those drivers was it. So I reloaded each driver on at a time. Then I rebooted after each driver change to see wihich one it was. It wound up that the actual onboard ethernet adapter was the culprit. In device manager it was called "Intel(r) Pro/100 VE Network Connection. I reloaded this driver from the driver recovery CD that came with the laptop(this could also be done from the INTEL site).
Maybe this would help
Thanks
Dave

 

[bcastner]

That was enough detail, I think, to help others.

Thank you.

A google on that particular driver will help others: the driver was revised serveral times, but be sure on Celeron machines that you do not use the "Adapter Teaming" or "Failover" options in the Intel Setup Program.

 

[cantwellt]

SP4 did me this way on a video workstation. It was device driver conflicts. I had 2 more of the same computer without he video stuff on them and they took the service pack just fine. I finally just went with sp3 and will upgrade soon to XP.