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Windows 2000 Print Spooler 1

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GTS2K

IS-IT--Management
Nov 8, 2002
39
US
I have the Laserjet 4600 printer connected through our network. There are approximately 15 users connected to it. One user is having problems with spooling. User's PC is W2K with SP4. The user prints through the 4600 but the W2K print spooler does not delete the job spool file. So, at next sign on, whatever is in the spooled file prints again. I have read KB216221 regarding "read only files" and this is not the case. Also, this user is having problems deleting and renaming printers. When the action is performed, error message Explorer.exed has generated errors and will be closed by windows. I believe this workstation was an upgrade from Windows 98 to W2K. I also have tried KB314867 with is about uninstalling Cleansweep. Any advise will be greatly appreciated.
 
These problems may occur if the default local port monitor is changed by a third-party program. Fixing these problems require editing the registry:
Start Registry Editor (Regedt32.exe).
Locate the Local Port value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port

Double-click the Driver subkey, and then edit the value. Change the string value to Localspl.dll, and then click OK.
Check the following registry key for third-party monitors. Remove any non-default monitors:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

The default port monitors are:
AppleTalk Printing Devices (When Services for Macintosh is installed)
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT Fax Monitor

** LPR Port

NOTE: Do not remove LPR Port Monitor unless advised by a Microsoft Support Professional.
Check the following registry key for third-party print providers. Remove any non-default print providers:
KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers

The default print providers are:
Internet Print Provider
LanMan Print Services

Quit Registry Editor.
After you edit the registry, restart the print spooler. To do so, start Microsoft Management Console (MMC) and add the Computer Management or the Services snap-in. Right-click Print Spooler Service, and then click Start.

Source:
 
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