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Windows 2000 hangs intermittently and/or during boot up

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mohta

Technical User
Jan 13, 2003
5
US
Hi there:

I'm hoping someone on the forum can shed some light on the following problem which has plagued by ThinkPad X20 for the past month.

System Configuration:

ThinkPad X20 600 MHZ PIII
Windows 2000 Professional W/SP4
320 MB RAM
20GB Hard Drive

All was well until I did the following two things, in the respective order:

1) Installed a NetGear MA401 wireless card. Then a few days later....
2) Converted my drive from FAT to NTFS, and marked off the bad sectors during the process.

For a few days, the wireless connection and the machine worked great. Then the problems started. At first, the system would go into a complete freeze after 15-20 minutes of use. Neither the mouse nor the keyboard would work. The only option would be to turn the machine off with the switch. When the system would reboot, it would do a ChkDsk, and then procced to boot regularly. As the problem grew worse, the freezes became far more frequent, and now it's at a point at which it hangs halfway through the Windows startup screen, and the ONLY way to get it to boot properly is by booting it in SAFE mode.

I've tried the following, none of which has solved the problem:

- Updated the ThinkPad BIOS to the most current version.
- Uninstalled and re-installed the NetGear MA401 wireless card drivers.
- Uninstalled the current NetGear MA401 wireless card, replaced it with a new one of the same kind, and re-installed its drivers.
- Ensured that the wireless card doesn't share an IRQ with any other device.
- Completely un-installed all wireless hardware/software from the machine.
- Defragmented the hard drive.
- Installed Windows 2000 SP4.
- Turned off Services which I thought weren't necessary.

I'm all out of options. NetGear Tech Support has obviously never heard of this problem. The situation as it stands now is that I can't use the machine except in SAFE mode. Booting in regular mode is rarely, if ever, successful. In the rare occassion when it does boot normally, it hangs within a couple of minutes. This happens even though I've returned to using the ethernet port on the machine for connectivity (now that I've uninstalled the wireless hardware/software).

Any suggestions and assistance will be appreciated.

Thanks.

Mohta

 
This is my opinion, but it sounds like hardware issues.

IBM has a great little diagnostic software called PC-Doctor. It will test all your hardware for specific models since you can download it with templates.



"In space, nobody can hear you click..."
 
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