window loading problem

[dsmalley24]

Trying to help friend's pc, IBM laptop running windows me, It actually loads but there is no desktop at all. When I press alt + ctrl + delete there is no programs running. Would a bootdisk help and if so where can I get one that will boot me up to windows? Thanks

 

[wolluf]

Any history on this (how did your friends machine get like this?)

Can you get into safe mode? (press F8 or Ctrl key as - just before - Windows starts to boot). If you can, it suggests its a driver issue - or perhaps software loading st start up.

You can download an ME boot floppy from

http://www.bootdisk.com/bootdisk.htm

- but this gets you to a dos prompt, not windows. From dos prompt, you could try running scanreg /restore. This should display last 5 or 6 backups of the registry - you can select one to restore (eg, one dated before problem started).