Win2000 crashes

[mdw999]

Hi!

I've recently upgraded from Win 98 and now whenever I try to attach my ISDN/USB modem it immediately crashes Windows 2000.

No problem I thought, just disable all the drivers in safe mode and everything should be ok. Except this has not helped at all. As far as I can see there are no drivers relating to this in the device manager. And if I try to attach the modem in safe mode, the PC still crashes.

Any ideas, would be appreciated (apart from going back to Win98!).

Cheers,

Martin

 

[Rhort]

After upgrading to 2000, did you install all the drivers for your motherboard, particularly the USB ones?

Whether you did or not, it might be a good idea to go to your mobo manufacturer's website and download the latest 2000 drivers and install them. This will improve the USB support and discount a software error at this point.

 

[mdw999]

Hi!

I've loaded all the latest Win 2000 drivers from the Toshiba web site. But still I get the following message:

Mode_Exception_Not_Handled *Address 8041F2FC Base AT *0400000, DateStamp - NTOSKRNL.EXE

One of my colleagues suggested that I do a complete reinstall and this time format the hard disk, but this seems a little drastic!

 

[echoecho]

Check the device manager and see if the USB root hub has a exclamation point.

 

[lincoln591]

Martin,
The rule of thumb with upgrading any Microsoft
O/S Product . DONT. Never a good idea to do this. Consider this with most upgrades you can go back to the previous version, where are all the files to do this ? still on your hard drive causing problems !!!!! As you can see !!!!

Do a clean install save your self some time and trouble.