karlehenry
MIS
I have a client who was running Lavasoft adaware and norton antiviurs at the same time and then tried to stop it by shutting down the pc. upon reboot they get a BSOD with a REGISTRY_ERROR and a stop error code of 0x00000051. I have found nothing on Technet in reference to this stop error mesage.
i have tried bootin ginto the recoevery console but to no avail it is unsuccesful, i get the same error code. even when i try to run an instalation over the current instalation and i get the same stop error.
there is critical data on the hardrive that the user did not back up. it is a DELL machine p4 512MB DDR memeory 80 GB hardrive space running windows xp Pro.. there was a single partition. The partition is formated with NTFS.
Is there any way i can get into the partition to either do a registry repair or get the files off?
any help would be greatly appreciated.
Karl Henry
karlehenry@optonline.net
Computer Consultant/Desktop Specialist/Help Desk Administrator
i have tried bootin ginto the recoevery console but to no avail it is unsuccesful, i get the same error code. even when i try to run an instalation over the current instalation and i get the same stop error.
there is critical data on the hardrive that the user did not back up. it is a DELL machine p4 512MB DDR memeory 80 GB hardrive space running windows xp Pro.. there was a single partition. The partition is formated with NTFS.
Is there any way i can get into the partition to either do a registry repair or get the files off?
any help would be greatly appreciated.
Karl Henry
karlehenry@optonline.net
Computer Consultant/Desktop Specialist/Help Desk Administrator