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win 2000 pro setup failure ...help

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isitrans

Technical User
May 16, 2002
19
US
i tried upgrading my athlon 1200mghz, 13gb hd from windows me to win2000 professional. i selected the ntfs option. the computer gets to the window where it says "please wait, is setting up mice, keyboard,etc. The screen may flicker..." it gets about halfway, the screen flickers about 5 or 6 times and then i get blue screen saying
"hardware malfunction...the system has halted."

i tried recovery console and that didn't work either.

help. any ideas? I don't have a backup of all my data and would prefer not to reformat and lose it.
thanks
cathi rimalower
 
I am not sure about this one, cos i've only done NT and 98 upgrades to Win 2k, but you don't think that its because your trying to upgrade Windows ME and theres some sort of in-compatability.

I've had NT machines halt in a simialr manner when they are on a really early service pack. You could speak to Micro$oft about it if all else fails.
 
You could try removing any sound, modem, network cards etc and restart - install should restart (the less hardware the less chance of hardware error?). If it runs ok, put them back one at a time.

PS. I've just realised - there is no upgrade from ME to win2k - only 95, 98 & NT (there is at least one post elsewhere on these forums by somebody who knows how to fool 2k into accepting ME upgrade, but can't remember where/when - probably in last month).

PPS. You're very likely going to have to do a clean install at some point - so best work out a backup strategy.
 
thanks to both of your for your help.
i kept trying the recovery console, removing network cards, memory chips,and now it works.
it may have been a conflict with my network card. i get to windows, i loaded the network card driver but i can't get on the internet.
oh well, that seems like an easy problem to conquer compared to not booting up at all.
it pays to do some research and keep trying.
thanks for the support
-cathi
 
Make sure you have the most up-to-date Windows 2000 driver for that network card. Jennifer Sigman
1/2 of the IT staff
 
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