WI0504 Error -- No Full Client Report Service available 1

[vickey]

Has anyone received the message, "No full client report service available: please contact your administrator to enable this module. (WI0504)"?

We have been receiving this error message periodically when we try to inport a report. The only solution seems to be to stop and restart Webi. We're running Business Objects 5.1.3/WebI 2.6.3 on a Solaris 7 box.

 

[dizzy880]

No full client report service available: Please contact your administrator to enable this
module. (WI0504)

Cause 1 From WEBINTELLIGENCE, you tried to open a BUSINESSOBJECTS document, an 0action that requires launching BUSINESSOBJECTS. However, the supervisor has
restricted your user profile from using the application by disabling it.

Action See your supervisor to obtain access rights to BUSINESSOBJECTS.

Cause 2 You have attempted to perform an action that requires BOManager, a service which is currently not activated for the WEBINTELLIGENCE system. BOManager is a scalable, server-based version of BUSINESSOBJECTS that offers display and refresh capabilities for BUSINESSOBJECTS documents via WEBINTELLIGENCE. In general, it is automatically started whenever you launch WEBINTELLIGENCE.

Action Activate BOManager from the BusinessObjects Services Administrator tool.

Cause 3 The CORBA call failed to function.

Action Stop the Web server and entire WEBINTELLIGENCE system, then restart them.