Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Wi-Fi not working

Status
Not open for further replies.

dgforeman

Technical User
Sep 11, 2010
2
CA
I have a 6 year old Toshiba Satelite Laptop which came with XP Home on it. It got corrupted and I lost the restore disks so I loaded a copy of XP Pro. Everything works except now I am unable to get laptop to connect with my D-Link router. My other laptop works fine so I know it's not the router. I can connect the Toshiba with a wire to my router and that works. I tried the Toshiba site but didn't know what to download from them. How do I get my laptop to connect again?
 
First, I would go to Device Manager (Control Panel > System, click the Hardware tab and click "Device Manager") and see what devices show with a question mark. If a newtork device has a question mark, you need to install the correct driver. The site below will let you select your model Toshiba, and see the drivers available for it.


Another thing to keep in mind is that many laptops have a physical switch that disables wireless access... make sure this is in the proper position.
 
We need a bit more information. Is the Wireless card installed properly? That is can you see available networks, does it show up on Network Settings etc... ?

Can you attempt to connect to a network using the Wifi? If you can what happens then?

If you can't why not?

What model of Satellite is it?

If the Wifi was not installed you'll need the Wifi driver as a first step.



----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Behind the Web, Tips and Tricks for Web Development.
 
One final thought - hardware does die eventually. I've seen it happen in quite a few HP laptops, but those were more of the "early death syndrome" rather than after six years. But - it still happen.
 
did you install the software that came with the drivers, for the wireless NIC?

if so, de-install it and let Windows handle the connection, sometimes when the proprietary software is installed, it and windows own will compete and both will lock each other out, ergo no connectivity...

another Q: did you run the connectivity wizard? sometimes Windows needs this to be run before you can get access over the wifi, even though you already have it running over cable ethernet...





Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
How to troubleshoot wireless network connections in Windows XP

How to troubleshoot wireless network connections in Windows XP Service Pack 2

Wireless Connection and SP2
thread779-1271580

To re-install the wireless zero configuration service under XP, see:
Install Wireless Zero Configuration Service


"Turbulence In The Ether"

Wireless problem service pack 3
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top