What should I look at to see why the actual zip noise isn't coming to one of my agents when she gets a call presented via auto answer? The "auto answer with headset" is working correctly and forcing the calls to her, she just isn't getting the little warning noise. She is the only one with the problem. Everyone else is getting the zip noise when they get a call.
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Why no zip tone noise played during autoanswer call for one agent?
- Thread starter KFLORIDA
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