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Why does it do this?

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CBack85

IS-IT--Management
Jun 6, 2007
289
US
I can get this .PDF to open just fine in Mozilla Firefox but when i try to open it in Internet Explorer i get this:

I have no idea why? re-installed adobe 8 about 3 times and made sure .pdf files were using the right program to open...

 
Try resetting Internet explorer back to default settings.

There is a point in wisdom and knowledge that when you reach it, you exceed what is considered possible - Jason Schoon
 
yes i tried that no good, i also tried using internet explorer from a different computer and it does the same thing so i am guessing it's the website?
 
so after reading that i would have to modify everyones registry to load the .PDF's correctly? I am confused......
 
Hi

Before doing that, tell us what [tt]Content-type[/tt] header is sent by the server together with the PDF file.

To see the HTTP headers you can use :
[ul]
[li]Browser :
[ul]
[li]FireFox :
[ul]
[li]Live HTTP Headers[/li]
[li]FireBug[/li]
[li]Web Developer[/li]
[/ul]
[/li]
[li]Lynx[/li]
[li]Links[/li]
[li]W3M[/li]
[li]Explorer :
[ul]
[li]ieHTTPHeaders[/li]
[li]IEWatch[/li]
[/ul]
[/li]
[/ul]
[/li]
[li]tool :
[ul]
[li][tt]netcat[/tt][/li]
[li]PuTTY[/li]
[li][tt]telnet[/tt][/li]
[li][tt]Wget[/tt][/li]
[li][tt]HEAD[/tt][/li]
[/ul]
[/li]
[/ul]

Feherke.
 
here is what i got

GET /files/Fair_Housing_Handicap_Acessible_Units.pdf HTTP/1.1
Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, */*
Referer: Accept-Language: en-us
Accept-Encoding: gzip, deflate
If-Modified-Since: Tue, 04 Sep 2007 15:52:20 GMT
If-None-Match: "111b384-4535-46dd7f34"
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Host: Connection: Keep-Alive
Cookie: BX=8lqoidt3db3cu&b=3&s=gm
 
also this was below it for some reason:

HTTP/1.1 304 Not Modified
Date: Tue, 02 Oct 2007 13:29:58 GMT
Connection: close
ETag: "111b384-4535-46dd7f34"
Basic realm="Password Protected Area
 
Hi

The second one, the response would be the interesting one. But not with 304, because the [tt]Content-type[/tt] is not sent.

Please empty the browser cache and repeat the request. Then the response header will start with

[tt]HTTP/1.1 200 Ok[/tt]

and hopefully a [tt]Content-type[/tt] header line will be included.

Feherke.
 
here is what i get after emptying the browser cache

GET /files/Fair_Housing_Handicap_Acessible_Units.pdf HTTP/1.1
Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, */*
Referer: Accept-Language: en-us
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Host: Connection: Keep-Alive
Cookie: BX=bdsflkt3g4skp&b=3&s=p1

HTTP/1.1 200 OK
Date: Tue, 02 Oct 2007 16:32:34 GMT
Basic realm="Password Protected Area"
P3P: policyref=" CP="CAO DSP COR CUR ADM DEV TAI PSA PSD IVAi IVDi CONi TELo OTPi OUR DELi SAMi OTRi UNRi PUBi IND PHY ONL UNI PUR FIN COM NAV INT DEM CNT STA POL HEA PRE GOV"
Last-Modified: Tue, 04 Sep 2007 15:52:20 GMT
ETag: "111b384-4535-46dd7f34"
Accept-Ranges: bytes
Connection: close
Content-Type: application/pdf
Content-Length: 17717
 
that link doesn't work for me but i think i have read that before.....i have done Google searches on this issue to no resolution :(
 
You say it didn't work on another computer either. Did that other computer also have Firefox installed?

If PDF's from other websites open fine, then I doubt it's an issue with Internet Explorer. Instead, maybe there's a conflict or corrupt setting somewhere in the OS. I recommend you go to another workstation that's never had Firefox installed and try it again. If it still doesn't work, contact the web admin of the site.

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Einstein
[tab][navy]For posting policies, click [/navy]here.
 
yeah i have tried it on a workstation that never had firefox installed and it still doesn't work.....the weird part is that i contacted the web admin and they tested it out and according to them it worked just fine.....
 
Well, the only other test I can think of is to try the same website from another network (from home for example). You need to rule out firewalls, proxy servers, etc.

~cdogg
"Insanity: doing the same thing over and over again and expecting different results." - Einstein
[tab][navy]For posting policies, click [/navy]here.
 
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