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Why does Arcserve not ask for a second tape?

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tech187

MIS
Jul 28, 2000
62
US
I am running ArcserveIt 6.61 on a Dell PowerEdge 6300 server with NT4 server with sp6. This server has a external DLT 7000 tape drive. All the sudden it does not ask for a blank media once the first tape is full. This has never been a problem until now. Any ideas? Thanks
 
The answer to my own question is, make sure all the arcserve services are setup to interact with the desktop. If this is not done then the message to insert a blank tape is not displayed on the screen.
 
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